Claim Policy

CLAIMABLE DEFECTS

The following product(s) are claimable:

 

     Major defects – unrepairable manufacturing faults
     
Sole damage
     Upper damage
     Pasting issues (sole/upper separation)

 

     Minor defects – repairable faults
     
Stitching issue
     Pasting issue (overpasted)

 

UNCLAIMABLE DEFECTS
Product(s) are not claimable in the following cases:    

  • Sales invoice is missing
  • Product(s) is overused i.e. sole prints have vanished, de-shaped upper etc.
  • Wrinkled product(s) is not claimable as wrinkling is natural behavior of leather
  • Shape out shoes (not a manufacturing defect)
  • Product(s) is scratched due to use
  • Sole/upper of shoe is damaged due to fire, burn, heat etc.
  • Deliberate pulling of sole and upper to create pasting issue

TERMS & CONDITIONS

  • Sales invoice is needed in order to claim an exchange
  • Claim should be made within 15 days of purchase

The final decision will be taken by the Quality Control Department in case of defected product(s)

Sunday,Monday,Tuesday,Wednesday,Thursday,Friday,Saturday
January,February,March,April,May,June,July,August,September,October,November,December
Not enough items available. Only [max] left.
Add to WishlistBrowse WishlistRemove Wishlist
Shopping cart

Your cart is empty.

Return To Shop

Add Order Note Edit Order Note
Estimate Shipping
Add A Coupon

Estimate Shipping

Add A Coupon

Coupon code will work on checkout page